City Utilities

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Rushville Utility Department

les-day
Les Day – 
City Utilities Facility Manager
utilities@cityofrushville.in.gov

Gina Jenkins – Office Manager/Bookkeeper

Lori Turner – Senior Customer Service Representative

Shannon Cox – Assistant Customer Service Representative

Utility Board Members:

Brian Bess – bbess@townfin.com

Butch Singleton – mdsingleton@frontier.com

Dale Gardner – dgardneraprs@comcast.net

Greg Coffin – coffingreg@hotmail.com

Phil Starkey – pvstarkey@live.com

 

The City Utilities consists of three departments: water, wastewater and customer service. The Water Department is comprised of three employees. All three employees are operator/service personnel. The operators’ duties include ensuring the water treatment plant and processes are operating soundly and efficiently, collecting samples, meter reading and system maintenance and repairs. The service personnel duties include responding to customer requests, maintenance and meter reading.

The Wastewater Department is comprised of three employees: two operator/service personnel and one laboratory technician. The operators’ duties include ensuring the wastewater treatment plant and processes are operating soundly and efficiently, collect samples and perform maintenance. The service personnel duties include responding to customer requests and maintenance. The laboratory technician performs all lab tests and data analysis.

The Customer Service Department is comprised of three employees: office manager, bookkeeper and customer service representative. The office manager provides billing, purchase orders, inventory and meter recording services. The bookkeeper provides financial, payroll and invoicing data.

The customer service representative receives payments, service requests and assists customers.

Les Day is the City Utilities facility manager (utilities@cityofrushville.in.gov). He oversees all day-to-day functions within the water plant and wastewater treatment facility.

The City Utility phone number is 765-932-4124. There is an answering machine for after-hour non-emergency calls. Emergency calls can be made to the Police Department at 765-932-3907.

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City of Rushville Water & Sewage Rates

Schedule of rates and charges as of Nov. 1, 2013

The water rates and charges for the City of Rushville are established by City Ordinance 2013-10. Sewer rates and charges are established by City Ordinance 2013-11. Both were passed Sept. 3, 2013.

Water Rates & Charges

First 500 cu. ft.: $3.49

Next 1,500 cu. ft.: $3.08

Next 2,500 cu. ft.: $2.67

Next 7,500 cu. ft.: $2.30

Next 18,000 cu. ft.: $1.95

Next 20,000 cu. ft.: $1.55

Next 50,000 cu. ft.: $1.27

Over 100,000 cu. ft.: $0.93

Minimum Monthly Charges

5/8” meter: $10.47

¾” meter: $14.96

1” meter: $26.72

1.5” meter: $60.28

2” meter: $106.78

3” meter: $241.04

4” meter: $428.78

6” meter: $965.56

8” meter: $1,721.84

Fire Protection Charges

5/8” meter: $4.42

¾” meter: $4.42

1” meter: $11.34

1.5” meter: $25.50

2” meter: $45.34

3” meter: $102.02

4” meter: $181.36

6” meter: $408.06

8” meter: $725.47

The monthly protection charges are in addition to any charges computed using the metered rates for the minimum monthly charges.

All bills are due the first day of each month and delinquent after the 10th. Bills not paid by the 20th day of the month following that in which services were rendered will result in having service discontinued. The Utilities business office offers a terminal for credit/debit payments. Credit/debit payments may also be made at the business office with a $3.00 service fee added at time of payment

Penalties for failure to pay or before delinquent date are:

Water: 10% on first $3 and 3% on all over $3.

Sewer: 10% on total.

Failure to receive a bill does not excuse payment.

Sewer Rates & Charges

Metered Water Per Month Per 100 cubic feet:

First 350 cu. ft.: $7.52

Next 1,650 cu. ft.: $7.30

Next 4,000 cu. ft.: $6.31

Next 7,000 cu. ft.: $5.33

Next 12,000 cu. ft.: $3.94

Next 25,000 cu. ft.: $2.97

Minimum Monthly Charges

5/8” meter: $26.33

1” meter: $49.72

1.5” meter: $107.42

2” meter: $160.91

3” meter: $348.56

4” meter: $589.70

6’ meter: $1,394.24

Domestic users who do not have a metered water supply shall be charged $52.57 monthly.

Procedure For Requesting Adjustment On Excessive Bill

1) Leak must be repaired.

2) A form letter obtained from the Utility business office must be completed and returned with a repair bill.

Annual Sprinkler Connection Charge

Per Line Per Year

2” connection: $149.45

3” connection: $236.65

4” connection: $323.85

6” connection: $485.74

8” connection: $591.61

10” connection: $754.81

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